ComplySoft enters healthcare sector

Thursday 01 October 2009

The healthcare sector is controlled by various regulators.  The requirements are onerous on businesses who employ or who act as agencies for healthcare workers.  These demands are typically seen as a pure overhead and compliance functions have generally evolved over the years in a haphazard manner.   

Now is the time for review of these functions and develop improved transparency and control. 

Sanctuary Personnel identified this opportunity and have turned a “must do” into a USP for their business: 

“Compliance management of our temporary social workers is key to our business success as a recruitment company.  To ensure our growth and ongoing competitiveness we have contracted ComplySoft to increase the effectiveness of the compliance process.  We gained control, accuracy, improved productivity, reduction in duplication, removal of wasted time and value added management reporting.  The result is improved effectiveness, greater employee engagement, quality candidate safeguarding and cost reduction. 

Our clients receive an improved service as we can process fully compliant candidates faster.  This will lead to greater profitability and growth in market share.”

James Rook

Managing Director

Sanctuary Personnel

ComplySoft has experience in various market sectors including financial services, legal, immigration and corporate governance.  Given this broad spectrum of experience ComplySoft has  created a bespoke solution for the healthcare sector.  The regulations in healthcare are not dissimilar in concept to those imposed by many regulators:

1. Regulations need to be recognised
2. Processes need to be designed to implement the controls within the business
3. Those processes need to be known to all
4. Those processes need to be followed at all times
5. The organisation needs to be able to prove
   1. Existence of processes
   2. Adherence to processes
   3. Quickly and accurately the actual compliance to those processes

 Typically the processes exist, to a lesser degree they are implemented as planned and even less so, be proved what was performed at any given point in a process.  These demands on proof occur under times of duress – a regulator audit or a claim/complaint against the business.

You cannot afford to waste the time trying to find defence against a penalty.  The cost of good governance is cheaper than the penalty and the wasted productivity defending a claim.